frequently asked questions
A few of our commonly asked questions
What warranties do you offer on solar panel systems?
All of the equipment we install comes with an extensive manufacturer’s warranty. The warranty varies across the different parts of the system. The solar panels we use (Jinko) come with a linear power warranty of 30 years and a product warranty of 25 years. You can find out more information on our products and the manufacturers warranty each comes with on our product page
Do I need to buy all the products listed on www.moysolar.ie for the system to work?
No. Batteries, hot water diverters and car chargers are all considered optional extras. The only compulsory component of our solar PV systems is the panels and the inverter (and accompanying parts, wiring etc.). We will recommend what the best configuration of products is for your exact energy needs and budget after we do our free site survey and you will make the final decision on what to include or not.
Will I need to prepare anything before installation?
There is nothing to prepare ahead of the installation, aside from letting us know when is a mutually convenient day to carry out the work and on the day our electricians will need access to your home to wire the system in.
Do I need to apply for planning before fitting solar panels on my roof or grounds?
The short answer is no, houses and businesses (including farms) don’t require planning permission to fit solar panels in most cases. You can find more details on this here.
How does solar impact my property value?
Solar energy systems increase the value of a home as well as improving the BER rating
What should I expect during the free site survey?
One of our solar consultants will visit you to conduct a non-committal free site survey, which takes approximately 1 hour. They will be assessing your property for things like roof orientation, roof size, energy consumption, location of fuse box etc. so that we can create a bespoke system design that is optimised to suit your specific needs.
To help us with the survey, it would be very helpful to have 12 months of your most recent electricity bills to hand for the visit
How does the Refer a Friend program work?
If you are happy with your new system, you can refer as many friends as you want. All they need to do is let us know who referred them (they will use your email address that we have on file for you) when they first make contact with us and once their system has been installed and paid for, we will send you €200 (you can receive €200 for every installation that you refer). You can find further details on this process here.
How much is the SEAI solar grant?
The maximum amount available is €1,800, which most homes will be able to avail of. The amount is calculated based on kWp (kilowatt peak), which is how solar PV systems are measured:
- €700 for each kWp up to 2 kWp
- €200 for each additional kWp up to 4 kWp
Based on the panels we use (Jinko 435W), some examples of grant amounts are:
6 panel system: €1,522
8 panel system: €1,696
10 panel system and bigger: €1,800 (maximum)
Does adding hot water diverters or batteries impact the grant amount?
No, these products have no impact on the grant or grant amount.
What is the difference between Solar Thermal and Solar PV Panels?
In essence, PV systems generate electricity, while thermal systems are focused on heating solutions. At Moy Solar, we only install solar PV systems due to their efficiency and more versatile application in households and businesses
Can I store the energy generated by my solar panels?
Yes, if you choose to include a battery with your system you can store excess energy for later use. You can also add a battery in the future if you decide not to get it during the initial installation.
Batteries store surplus electricity from your solar PV system, providing power when needed in the future, such as at night or during cloudy days. They can also be charged from the grid during off-peak hours (Smart Meter required), to further optimise your energy consumption and reduce costs. Advancements in lithium-ion batteries have made solar energy storage more practical.
How can I monitor the performance of my solar panels?
You will get access to the FusionSolar App where you can monitor your systems energy generation in real-time and manage things like battery charging, electric vehicle charging and more
What maintenance is required for solar panels?
While solar panels are robust, cleaning them every few years, or more often in areas near the sea or busy roads, is necessary to maintain efficiency
Can solar panels still generate power on cloudy days?
Yes, solar panels can generate power on cloudy days, but their efficiency decreases because less sunlight reaches the panels. They can still produce electricity from indirect or diffused sunlight, though the output will be lower compared to sunny days.
How do solar panels work?
Solar panels convert sunlight into electricity through photovoltaic (PV) cells. These cells absorb sunlight, exciting electrons to create an electrical current, which is then converted from direct current (DC) to usable alternating current (AC) by an inverter.
Can solar panels heat my water too?
Yes, if you have the MyEnergi Eddi installed you can direct excess electricity generated by your panels to the immersion heater. You can learn more about the Eddi on our products page.
Will I get paid for electricity that goes back into the national grid?
Yes, this is possible. Micro-generation is the generation of green electricity from renewable technologies, such as solar panels. The Government Micro-generation Support Scheme is now available so that those with a registered micro-generation device can sell any excess electricity back to Ireland’s electricity grid.
Please note, you must have a Smart Meter installed for this to be possible. Moy Solar does not install Smart Meters, but can steer you on where to get one. For more information on eligibility and process, you can visit here.