Privacy Policy
Privacy policy
Effective Date: April 25th 2024
Welcome to Moy Solar. We are committed to protecting your privacy and ensuring the security of the information you provide to us. This privacy statement explains how we handle and protect your personal data in accordance with the General Data Protection Regulation (GDPR) when you use our website and engage with our content.
Your Privacy matters
If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us at [email protected]. We value your privacy and strive to protect your personal information.
Scope of this prviacy policy
This statement applies to our website and associated services, including our blog. Please be aware that Moy Solar is not responsible for the content or privacy practices of other websites that may be linked from our site. We recommend that you read the privacy statements of any other sites you visit.
The Data we collect
technical & usage data:
What We Collect: We collect technical data such as your IP address, browser type and version, time zone and location, and details about your device when you visit our website. Usage data includes how you interact with our website and services.
How We Use It: This information is gathered using cookies, server logs, and other similar technologies to help improve your experience and our services. We do not attempt to identify individual users or share this information with third parties, except where required by law or necessary for the provision of our services through trusted partners.
Personal data:
What We Collect: We collect personal information that you provide directly to us through form submissions, newsletter sign-ups, and live chat interactions. This may include your name, email address, and other contact details.
How We Use It: We use this information to respond to your inquiries, manage our services, and communicate with you about updates and offerings, in accordance with your preferences.
Cookies
Cookies are small files stored on your device that help websites remember information about your visit. Our website uses cookies to enhance your experience, remember your preferences, and provide tailored content. You can read more about how we use cookies in our Cookie Policy.
How & why we process your data
We process your personal data for several reasons:
- To respond to inquiries and provide customer support
- To manage our relationship with you and improve our services
- To comply with legal obligations
- For internal analysis and market research to enhance our offerings
Data rentention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as detailed in our Data Retention Policy, or as required by law.
Disclosure & sharing of your data
We may share your data with third-party service providers to the extent necessary for providing the services you have requested. We ensure all third parties respect the security of your data and comply with the law. We do not sell or share your data with other organizations for marketing purposes.
International data transfers
Our data hosting and processing facilities are located within the European Economic Area (EEA). We comply with GDPR restrictions on the transfer of personal data outside the EEA.
Your rights
Under GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You can exercise these rights by contacting us at [email protected].
complaints
If you have concerns about how we handle your data, you are entitled to lodge a complaint with the Office of the Data Protection Commissioner.
changes to this privacy policy
We may update this policy from time to time. We encourage you to review this page periodically for the latest information on our privacy practices.
Last updated April 24th 2024.
